Training & Development

Max ASP’s core experience in delivering consistently high performance and results in Inside Sales and TeleSales programs, is founded on the rigorous application of our core sales methodology, and the training and development skills which underlie this. These skills have been honed and developed over many years, and this training and coaching model is available to our clients externally to use in their own in-house sales and service environment, or even in turn within their external partner sales organizations.

“We wanted to re-invigorate our external partner sales teams, and to re-establish some core selling principles, in terms of new business hunting, on the phone and face-to-face … Max ASP’s communication and sales training gets to these basic principles quickly and puts in place a set of skills which can be applied in real-world sales situations immediately, it is just brilliant”

Country Sales Director, Max ASP IT Industry Client

Max ASP’s Inside Sales methodology is based on a set of core skills which can be readily applied to an external client Inside Sales team. This includes classic classroom based training, but with an essential difference to standard training programs – Max ASP’s training model is based on the real and practical application of these skills in a live working environment, where the Max ASP specialist trainers will lead by example and provide the side-by-side coaching and support that people need to apply the skills they learn in the actual working environment.
Max ASP has extensive experience in training and coaching inbound customer service teams, based on core communication skills training, high quality customer service management and inbound sales call effectiveness.
Max ASP can support you to design and develop effective strategies and templates to hire the right people, with a focus on front-line Inside Sales and Field Sales teams, including how to use Inside Sales resources as a source of talent for Field Sales recruitment. This extends to the effective on-boarding and development of Inside Sales and Field Sales teams.
We are highly skilled in providing the simple and practical skills that Field Sales need to “hunt” for new business more effectively, including outbound calling to pre-qualify key target prospects and to prepare for face-to-face meetings; how to run customer meetings effectively; and effective sales pipeline management.