The Virtual Sales Organisation
Max ASP's methodology is founded on the principle of the Virtual Sales Organisation where Max ASP becomes fully integrated into the total sales organisation. Close Max ASP TeleSales and Client Side Field Sales collaboration, based on a 'peer-to-peer' working relationship, is vital to this. This may seem obvious, but in our experience most outsourced TeleSales organisations do not achieve this high level of integration and collaboration. Max ASP will always start the working relationship with a new client at this point.
"Max ASP's strength is to work with our people as one team...the key to this approach is the excellence of their front line people and business processes"
- Corporate Account Director, Global IT Solutions Provider and Max ASP Client
Max ASP's Virtual Sales Organisation model will deliver clear business benefits, including:
- High Field Sales focus on new customer acquisition based on Max ASP's ability to generate well qualified Field Sales appointments with new business prospects. Field Sales people do not have the time to do this 'cold prospecting' themselves - their focus must be on face-to-face customer engagement and driving the activity required to close deals
- Maximum sales territory coverage where a single Max ASP TeleSales person is able to have multiple high quality Decision-Maker conversations per day environment and orchestrate Field Sales teams to engage high potential new customers and existing key account customers at high value ‘moments’
- Sales coordination facility for Field Sales to delegate sales tasks to Max ASP TeleSales to carry out, especially when the Field Sales people are 'on the road' and particular tasks have to be completed quickly
- Max ASP TeleSales can manage Field Sales diaries in order to optimise Field Sales time efficiency, including travel and route planning to and from customer appointments, which is especially critical in a territory based sales model where Field Sales people are required to visit multiple customers in the same day